Premium Payment & Claims Handling Process

If you are placing business under our DDML facility, alongside syndicate 1729, the following are the steps you need to follow, for servicing both Premium & Claims.

Premium:
Payment of premium for all DDML policies are to be submitted to the below bank details. Please also provide remittance advice promptly to ddmliba@dualgroup.com for any settlements made.

Account Title Currency Sort Code Acc Number IBAN SWIFT / BIC Code Internal Name
Dual Corp Risks Ltd *NTA EUR 400515 86157930 GB74MIDL40051586157930 MIDLGB22 EUR DDML Prem
Dual Corp Risks Ltd *NTA CAD 400515 86157855 GB62MIDL40051586157855 MIDLGB22 CAD DDML Prem
Dual Corp Risks Ltd *NTA USD 400515 86157949 GB46MIDL40051586157949 MIDLGB22 USD DDML Prem
Dual Corp Risks Ltd *NTA GBP 400515 14607627 GB28MIDL40053014607627 MIDLGB22 GBP DDML Prem

Claims:

All DDML shares will be rendered to you, directly via Dual and as detailed within your TOBA.

In practical terms, your claims team will simply need to evidence to DDML/ Dual (using the email address; ddmlclaims@dualgroup.com) that the Dale syndicate share has been approved for payment.

As evidence of our agreement for 1729, you will need to supply either:

For Dale (1729) Lead business
Sight of the ECF screen indicating the Dale agreement on the Lloyd’s 1729 portion, or
The agreed LCCF (if a paper based, lead file)


For Non-Lead business (ie where 1729 are NOT a claims agreement party)

Sight of the ECF screen reflecting the full market agreement to the settlement, ie Lead(s) plus DXC
Sight of the Take Down Number & Date, for non ECF presentations.

Once you have provided evidence of lead, or full market agreement, DDML will settle their respective share, with you directly.


Claims Notification & Payment Process DDML

Dale Lead Claims
Broker receives Claim Notification Payment Request from client Request ECF
Agreement from Dale
Notify DDML Including
confirmation of Dale agreement
DDML makes
payment to broker
Dale Subscriber (Follower) Claims
Broker receives Claim Notification Payment Request from client Request ECF Agreement from Lead, and other agreement parties where applicable ) Notify DDML including confirmation of full agreement from lead, other agreement parties & XIS ) DDML makes payment to broker

If there are any issues at all with this process please contact either of the following:

Premium / Placement / Risk
benevans@daleuw.com

Claims Agreement / Settlement
richwoodhams@daleuw.com

Factsheets

Premium Payment
and Claims process