Premium Payment & Claims Handling Process
If you are placing business under our DDML facility, alongside syndicate 1729, the following are the steps you need to follow, for servicing both Premium & Claims.
Premium:
Payment of premium for all DDML policies are to be submitted to the below bank details. Please also provide remittance advice promptly to ddmliba@dualgroup.com for any settlements made.
| Account Title | Currency | Sort Code | Acc Number | IBAN | SWIFT / BIC Code | Internal Name |
|---|---|---|---|---|---|---|
| Dual Corp Risks Ltd *NTA | EUR | 400515 | 86157930 | GB74MIDL40051586157930 | MIDLGB22 | EUR DDML Prem |
| Dual Corp Risks Ltd *NTA | CAD | 400515 | 86157855 | GB62MIDL40051586157855 | MIDLGB22 | CAD DDML Prem |
| Dual Corp Risks Ltd *NTA | USD | 400515 | 86157949 | GB46MIDL40051586157949 | MIDLGB22 | USD DDML Prem |
| Dual Corp Risks Ltd *NTA | GBP | 400515 | 14607627 | GB28MIDL40053014607627 | MIDLGB22 | GBP DDML Prem |
Claims:
All DDML shares will be rendered to you, directly via Dual and as detailed within your TOBA.
In practical terms, your claims team will simply need to evidence to DDML/ Dual (using the email address; ddmlclaims@dualgroup.com) that the Dale syndicate share has been approved for payment.
As evidence of our agreement for 1729, you will need to supply either:
For Dale (1729) Lead business
Sight of the ECF screen indicating the Dale agreement on the Lloyd’s 1729 portion, or
The agreed LCCF (if a paper based, lead file)
For Non-Lead business (ie where 1729 are NOT a claims agreement party)
Sight of the ECF screen reflecting the full market agreement to the settlement, ie Lead(s) plus DXC
Sight of the Take Down Number & Date, for non ECF presentations.
Once you have provided evidence of lead, or full market agreement, DDML will settle their respective share, with you directly.
Claims Notification & Payment Process DDML
| Dale Lead Claims | |||
|---|---|---|---|
| Broker receives Claim Notification Payment Request from client | Request ECF Agreement from Dale |
Notify DDML Including confirmation of Dale agreement |
DDML makes payment to broker |
| Dale Subscriber (Follower) Claims | |||
|---|---|---|---|
| Broker receives Claim Notification Payment Request from client | Request ECF Agreement from Lead, and other agreement parties where applicable ) | Notify DDML including confirmation of full agreement from lead, other agreement parties & XIS ) | DDML makes payment to broker |
If there are any issues at all with this process please contact either of the following:
Premium / Placement / Risk
benevans@daleuw.com
Claims Agreement / Settlement
richwoodhams@daleuw.com
